What are your opening hours?
Monday - Friday 8-3
We will be closed from Dec 24-Jan 14 2022.
I've ordered a cake for collection - when can I pick it up?
We aim to have all orders ready for collection for 10am on a weekday, 9am on a Saturday and 10am on a Sunday for the day they are ordered. You can collect anytime from then until we close that day.
What is the best way to order a cake?
All of our options can be found on our online store. The shop is organised by design. You can then click in and choose your flavour and size. Ordering online is the best way to order. If you'd like to pop in store to ask any questions please do.
What is the lead time for having a cake made?
A weeks notice is the ideal time to have your cake ordered by. The website will allow orders for that coming Saturday Sunday as late as midnight Tuesday if you're feeling particularly indecisive or have left it last minute. Very occasionally we can accomodate a cake with less notice - get in touch to see if this is possible.
Do you make bespoke cakes?
Every cake is bespoke and unique. All options can be found in our online store. We are able to tweak these designs a little and sometimes merge designs, however we do not offer anything more bespoke than this.
Do you offer vegan and gluten free bakes?
We always have 1 gluten free option in stock at our cafe. On our website, you can order gluten free brownies from the postal section of our site. Upon request we can tweak certain cakes to be gluten free.
We occasionally offer vegan cakes in the cafe. We have a vegan cake option in our online store. Some other designs can be made vegan also.
Please email email@example.com for more info on free from cakes.
Please note. we are very careful when we work but as our kitchen is small, all bakes could contain trace of allergens.
Do you deliver your cakes?
We offer local delivery in a 4 mile radius from the Cakery on Saturday's only.
We are unable to offer a time slot in advance for delivery. Most deliveries are done in the morning. If your order is time sensitive please let us know in advance so we can plan our route with this in mind.
Do you have celebration cakes ready to buy in store?
All of our celebration cakes are made to order with a cut off of Tuesday for any cakes required that weekend.
What cakes do you sell in your shop?
We change our offering daily, always including some classics and some cakery originals. We only have 6 option with the addition on pastries and sourdough every day except Sunday. Duffins are usually available Tuesday-Thursday. We always try to have 1 gluten free option in stock
What flavours of celebration cakes do you offer?
Vanilla cake with vanilla buttercream, with or without jam
Can I collect items from your postal menu?
Yes. You can select collect in the shipping section of checkout.
Do you deliver nationwide?
The postal section of our website offers treats which can be posted nationwide.
Items from the cake section of our website are to collect or currently for SELondon delivery on a Saturday only.
How long will my cake last?
We have worked hard perfecting al of our recipes. Celebration cakes will keep for around a week. Once sliced, it’s best to keep in an airtight container in the fridge.
Items from our postal menu are selected partly for their excellent shelf life. We double wrap them when shipping to help preserve freshness. Keep this in an airtight container in the fridge and these will keep for around 2 weeks.
How often to you ship your postal treats?
We offer dispatch on a Wednesday. We use APC who are a next day courier so providing you are in to receive it, it should be with you on the Thursday. Very rarely there is a delay with this, but due to COVID 19 some delays are possible. They will email you notifications.
How should I store my cake?
We recommend storing our cakes in the fridge in an airtight container where possible. If it is a celebration cake and you have not cut cut into it, the box we provide is fine.
Cake tastes best at room temperature so we recommend removing from the fridge a few hours before you’re planning to eat.
Can I add a card or a note to my order?
If you are ordering from our postal shop, yes. There is a dropdown menu on each item to select a celebration card. There are 3 designs to choose from and each also comes with a sparkler and confetti balloon. You will then get a pop up box for you to write your message in. We will write this by hand in your card for the recipient.
The above is not currently an option with our celebration cakes. If you would like to add a short message with a cake please reply to your confirmation email and we can arrange.
Are your bake at home kits suitable for children?
Yes. Whilst they were not designed specifically for children - I create them with myself and my 2+1/2 year old in mind. She loves them and so do I so with adult supervision when necessary, I’d say these are suitable for all ages
Are you on social media?
Yes. You can find us on instagram: www.instagram.com/secakery
We’re on here most days updating you with the daily specials and showing you behind the scenes of the Cakery.